Help, I never received my ticket or wristband! Updated January 04, 2023 21:34 If you never received your wristbands, please bring your Front Gate Tickets order number along with a valid photo ID to the festival box office. Click here for box office information. Related articles When will I receive my tickets? Who is performing in 2023? Is there a place to buy tickets if they’re sold out or sell resale tickets if I can no longer attend? Ticket and Wristband Policy Is there a schedule of performances?