Help, I never received my ticket or wristband! Updated September 18, 2023 17:18 If you never received your wristbands, please bring your Front Gate Tickets order number along with a valid photo ID to the festival box office. Click here for box office information. Related articles When will I receive my tickets? Is there a place to buy tickets if they’re sold out or sell resale tickets if I can no longer attend? Ticket and Wristband Policy Who is performing in 2023? I have a question about waitlist tickets.