General

Lineup & Schedule

• Who is performing in 2025?
• Is there a schedule of performances?

Allowed and Prohibited Items

• What is the bag policy?
• What items are allowed and prohibited?

Health, Safety & Security

• Health, Safety, and Security at When We Were Young

Accessibility

• What ADA and Accessibility accommodations are available at When We Were Young?
• Getting There: ADA Parking and Entry
• Accessible Festival Entrances
• Where is the ADA Accessibility Center onsite?
• How do I gain access to accessible viewing areas?
• Wheelchair Accessibility / Where can I charge my power wheelchair?

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Getting Here & Getting Home

• How do I get to the festival?
• What hotel and accommodation options are available?

General Info

• What are the dates and hours of When We Were Young Festival?
• Is there a current map of the festival grounds?
• Can I leave and re-enter on the same day?
• Where can I buy festival merch?
• Do you have lockers available to rent?
• Where is the lost & found at the festival?

Premium Info: GA+, VIP, and VIP Cabanas

• Welcome to GA+
• Welcome to VIP
• Welcome to VIP Cabanas

Tickets

• Ticket and Wristband Policy
• Where can I buy tickets? / What does each ticket type include?
• Is there a place to buy tickets if they’re sold out or sell resale tickets if I can no longer attend?
• When will I receive my tickets?
• Where is the box office? / What are the box office hours?
• I have lost, damaged, or tightened my wristband. Can I get a replacement?

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Contact Us

• How do I contact the festival?
• I'm a band/artist. How can I play the festival?