When We Were Young Information

When We Were Young Help Center

• Welcome to VIP Cabanas

  • VIP Cabanas Welcome Guide

• Welcome to VIP

  • VIP Welcome Guide

• Welcome to GA+

  • GA+ Welcome Guide

• Lineup & Schedule

  • Is there a schedule of performances?
  • Who is performing?

• Allowed and Prohibited Items

  • What is the bag policy?
  • What items are allowed and prohibited?

• Health, Safety & Security

  • Festival weather safety tips
  • When We Were Young Festival Health Policy (Covid-19)
  • Safety at When We Were Young Festival
  • What health & safety protocols will be implemented for the festival?

• Accessibility

  • What ADA and Accessibility accommodations are available at When We Were Young?
  • Accessible ways to get to the festival
  • Accessible Festival Entrances
  • Where is the ADA Accessibility Center onsite?
  • How do I gain access to the accessible viewing areas?
  • Where can I charge my power wheelchair?

  See all 10 articles

• Getting Here & Getting Home

  • How do I get to the festival?
  • What hotel packages are available?
  • Where and what time do the gates open each day?
  • Is there parking?

• General Info

  • Does When We Were Young have a mobile app?
  • Is there a current map of the festival grounds?
  • Will lockers be available to rent?
  • Is there a lost and found at the festival?
  • Can I leave and re-enter on the same day?
  • What are the dates and hours of When We Were Young Festival?

  See all 9 articles

• Tickets

  • Help, I never received my ticket or wristband!
  • When will I receive my tickets?
  • I have a lost, damaged, or tightened wristband. Can I get a replacement?
  • Is there a place where I can resell my tickets?
  • Where is the box office? / What are the box office hours?
  • Where can I buy tickets? (Ticket types available)

  See all 11 articles

• Contact Us

  • How do I contact the festival?