When We Were Young Information

When We Were Young Help Center

• 10/22 FESTIVAL UPDATE

  • I had tickets to the canceled 10/22 show. Can I attend 10/23 or 10/29?
  • 10/22 Festival Update: 10/22 show canceled

• When We Were Young 2023

  • Who is performing in 2023?
  • Will there be hotel packages available for 2023?
  • Children at the festival (2023)
  • What ticket types are available? / How much do tickets cost? (2023)
  • When and where will When We Were Young 2023 take place?

• Welcome to VIP Cabanas

  • VIP Cabanas Welcome Guide

• Welcome to VIP

  • VIP Welcome Guide

• Welcome to GA+

  • GA+ Welcome Guide

• Lineup & Schedule

  • Is there a schedule of performances?
  • Who is performing?

• Allowed and Prohibited Items

  • What is the bag policy?
  • What items are allowed and prohibited?

• Health, Safety & Security

  • Festival weather safety tips
  • When We Were Young Festival Health Policy (Covid-19)
  • Safety at When We Were Young Festival
  • What health & safety protocols will be implemented for the festival?

• Accessibility

  • I need to breastfeed or pump breast milk at the event. Is there a place inside the festival where I can do this? Can I bring in my pump, a portable cooler for storage, and ice packs?
  • I have a sensory condition and need a quiet place to turn to and rest when things get overwhelming. Where can I find relief in the festival?
  • What ADA and Accessibility accommodations are available at When We Were Young?
  • Accessible ways to get to the festival
  • Accessible Festival Entrances
  • Where is the ADA Accessibility Center onsite?

  See all 12 articles

• Getting Here & Getting Home

  • How do I get to the festival?
  • What hotel packages are available?
  • Where and what time do the gates open each day?
  • Is there parking?

• General Info

  • Will merch be for sale at the festival?
  • Family Services at When We Were Young
  • Sustainability at When We Were Young
  • Does When We Were Young have a mobile app?
  • Is there a current map of the festival grounds?
  • Will lockers be available to rent?

  See all 12 articles

• Tickets

  • Help, I never received my ticket or wristband!
  • When will I receive my tickets?
  • I have a lost, damaged, or tightened wristband. Can I get a replacement?
  • Is there a place where I can resell my tickets?
  • Where is the box office? / What are the box office hours?
  • Where can I buy tickets? (Ticket types available)

  See all 11 articles

• Contact Us

  • How do I contact the festival?